The Association of Independent Inventory Clerks (AIIC) have recently suggested that if more tenants were to attend the check out at the end of their tenancies, there would be less deposit disputes all round. This plea comes in response via data released by the Deposit Protection Service (DPS), which suggests that 48% of tenants are failing to attend their check out reports. At Yellow Oak Inventories we whole-heartedly agree with this sentiment.
This is because:
- It’s a perfect opportunity for issues to be brought to the tenants attention.
- By discussing the condition tenants and landlords/agents can resolve problems in a much quicker fashion; preventing longer, drawn-out disputes further down the line.
- The tenant is fully aware of what will be in the check out report, so there will be no surprises when they receive it.
So how else can you ensure that your check out report goes smoothly?
- Use a professional and independent inventory clerk, as they will understand what is best recorded when tenants arrive and how best to assess and demonstrate any changes at the end of the tenancy.
- Provide reports from the check-in and mid-term as a reference point, for both inspection and discussion.
- Ensure that tenants can make the check-out report appointment, by writing to them with sufficient notice. Clearly explain how important the process is and why they should attend, and be sure to explain such actions as taking photos during the visit, etc.
- Take digital photos as these have a date stamp attached, which adds extra credence to your report.
Please read the related Yellow Oak Inventory Blog Post: Words or Video – Which is better? …
- Be absolutely thorough and take your time, otherwise you may overlook an important issue; potentially making life for all parties involved more difficult.
- However unlikely it may seem, if you feel that your safety could be jeopardised in anyway bring along a witness.
- TAKE NOTE! – By this we mean make as many notes as possible, including any admissions from your tenant and/or any agreements that you reach.
- Complete your properties check-out report before any repair work is done. This is because many landlords/agents unfortunately rush to overcome problems in preparation for their next tenant, which can prevent opportunities to record such repairs; increasing the possibility for dispute.
Check outs are one of the most important stages of any tenancy agreement. So if you need any help or advice with your inventory, please get in touch with one of our friendly team today – 020 3713 4933, firstname.lastname@example.org or via Facebook or Twitter.